[MOBY-l] [Fwd: [personal] Re: Intermittent loss of MOBY from Europe]

[Mark Wilkinson]

Hi all, 

Since your reports are generally coming in while I am sleeping and the
problem is fixed by the time I wake up, can I ask you to do these tests
next time you find that you cannot connect to MOBY Central?  It's
happened a few times in the past two weeks, and I'd like to know what
the source of the problem is.

thanks!

M

> Hi Mark,
> 
> All of our tests show that the Moby service is reachable via Europe. 
> Next time you suspect connectivity problems, please go to:
> 
> www.traceroute.org
> 
> and try a few tests from the various links in Europe to see where the 
> problem lies. Then, if you can send us the output from your tests, we 
> should be able to determine if the problem lies in our network or 
> externally. Most of the links on this site have options to traceroute to 
> an IP (others have ping and other services available).


-- 
Mark Wilkinson
Assistant Professor (Bioinformatics)
Dept. Medical Genetics, UBC, Canada